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Pro feature

Record calls and get instant AI transcripts.

Capture inbound and outbound calls for quality, training, and records — with an automated consent disclosure and optional AI transcription of every recording.

  • Inbound & outbound
  • Auto disclosure
  • AI transcripts
Business call recording with automatic AI transcription

What is call recording?

Call recording captures your business calls as audio you can replay or transcribe. Talki Talki lets you enable recording per dial-plan step, plays an automatic disclosure to callers, and can turn each recording into an AI transcript — all stored securely in your account.

Recording done right

For quality, training, and keeping an accurate record — with compliance in mind.

Inbound & outbound

Record calls coming in and calls you make out from your business number.

Automatic disclosure

The Service plays a recording notice to callers automatically as a convenience feature.

AI transcription

Optionally transcribe every recording into searchable text with Google Gemini.

2,000 minutes/month

Generous monthly recording allowance included with the Pro plan.

Find & replay

Recordings and transcripts are organized in your dashboard, ready to review.

Secure storage

Recordings are stored in your account, accessible only to you and authorized admins.

Pro plan

Every recorded call, transcribed and searchable.

Turn on recording for the dial-plan steps that matter, then let AI transcribe them so you can read instead of re-listen. Perfect for quality, training, and disputes.

Start recording in 3 steps

1

Enable on a node

Flip on recording for the dial-plan step you want to capture.

2

Calls get recorded

Inbound (and optionally outbound) calls are captured, with a disclosure played to callers.

3

Transcribe & review

Optionally transcribe each recording and review it in your dashboard.

Call recording — FAQ

Is it legal to record business calls in Canada?

Recording laws vary by province and by where the parties are located — some require all-party consent. You're responsible for complying with the rules in your jurisdiction. Talki Talki plays an automated disclosure as a convenience, but it isn't legal advice.

Do I have to tell callers the call is recorded?

In many places, yes. Talki Talki automatically plays a recording notice to callers when recording is enabled, and for outbound calls it discloses to both sides.

How many minutes of recording do I get?

The Pro plan includes 2,000 recording minutes per calendar month. Recording pauses if you hit the cap and resumes the following month.

Can I record outbound calls too?

Yes. Enable outbound recording and the Service discloses to you and the person you're calling before connecting.

Where are recordings stored and who can access them?

They're stored securely in your account and accessible only to you and authorized Talki Talki administrators, until you delete them or close your account.

Keep an accurate record of every call

Record and transcribe your business calls with compliance built in.