Talki TalkiRoute your calls by dragging blocks, not calling IT.
Build phone menus, business hours, and forwarding visually — or describe how you want calls handled and let the AI Plan Maker build it. Change it anytime in seconds.
- Drag & drop
- No IT needed
- AI-built option
What is call routing?
Call routing decides what happens when someone calls your business — a greeting, a "press 1 for sales" menu, ringing your cell, or taking a voicemail after hours. Talki Talki lets you build all of it visually, or generate it from a plain-English chat with AI.
A phone system without the phone system
Everything a traditional PBX did, in a builder anyone can use.
Visual dial-plan builder
Drag, drop, and connect blocks — greetings, menus, forwarding, voicemail — to design any call flow.
IVR phone menus
Create 'press 1 for sales, 2 for support' menus that send callers exactly where they need to go.
Business hours
Route calls one way during open hours and another after hours or on holidays.
Forward anywhere
Send calls to your cell, your softphone, a teammate, or straight to voicemail.
AI Plan Maker
Describe your ideal setup in plain English and AI builds the dial plan for you.
Change anytime
Update your routing in seconds — no tickets, no waiting, no technician.
Set up call routing in 3 steps
Add your blocks
Pick greeting, menu, forward, softphone, and voicemail blocks.
Connect the flow
Use each block's 'Next Step' to decide where callers go.
Go live
Link the plan to your number and it's answering calls.
Call routing — FAQ
How do I set up a phone menu like 'press 1 for sales'?
Add a Menu (IVR) block in the visual builder, label each option, and connect each choice to where it should go — a person, a team, or voicemail. No coding required.
Can I route calls differently after hours?
Yes. Use business-hours scheduling so calls ring your team during open hours and go to voicemail, an AI receptionist, or a different number after hours and on holidays.
Do I need an IT person to set up call routing?
No. The whole point of the visual builder (and the AI Plan Maker) is that a business owner can set it up in minutes without technical help.
Can it forward calls to my cell phone?
Yes — add a Forward block pointing to any external number, including your mobile.
Design your ideal call flow
Build professional call routing in minutes — visually, or by chatting with AI.